The Massachusetts Network of Information Providers for People with Disabilities (MNIP), coordinated by New England INDEX, is a collaborative effort of 130 nonprofit agencies in Massachusetts. Network members disseminate disability-specific information and make referrals to the public for free. Consumer contact with any of the members provides access to the expertise of the entire network.
Featured MNIP Agency
Massachusetts Executive Office of Elder Affairs
EOEA
The Older Americans Act requires that all older persons and their caregivers have reasonable, convenient and direct access to free or very low cost information & referral services. The role of these services should be to help callers identify, understand, and effectively use the programs that comprise the human delivery system.
The Elder Affairs' I & R Unit is responsible for answering the 1-800-AGE INFO telephone line and providing referrals and information on the myriad of services for elders and their caregivers in Massachusetts.
The I & R unit manages approximately 800-1000 calls per month and can assist elders and caregivers with obtaining information about health insurance counseling, caregiver services, service complaints, or finding a nursing facility or rest home. They may also advocate on behalf of those who need special support.
(617) 222-7408 (voice)
(877) 610-0241 (TTY)
(800) 243-4636
INDEX coordinates the Massachusetts Network of Information Providers.
